Frequently Asked Questions

We service the Central Coast (including Gosford, Terrigal, Erina, Wyong, The Entrance, Long Jetty, Woy Woy, and Umina), Newcastle and Lake Macquarie, the Hunter Valley, and North Sydney to Hornsby. Our team is mobile and travels to your property for every scheduled clean.

Yes. Every member of our team holds a current police check, and we carry $20 million in public liability insurance. We can provide certificates of currency on request, which is often required by strata managers and body corporates.

We ask for at least 24 hours' notice for cancellations or rescheduling. This allows us to reallocate our team efficiently. For Airbnb turnovers, we understand plans can change at short notice and will always do our best to accommodate last-minute changes.

Absolutely. We use environmentally responsible cleaning products as standard across most of our services. Our eco-friendly products are effective on all common surfaces while being safer for people, pets, and the planet. Specialised tasks may require specific products, which we always discuss with you first.

You can request a free quote by calling us on 0434 969 945, emailing info@coastiescommercialcleaning.com.au, or filling out the form on our contact page. For larger commercial and strata properties, we offer free on-site inspections to provide the most accurate quote possible.

We are locally owned and operated on the Central Coast with over 2,000 jobs completed. We use geofenced check-in technology so you always know when we arrive and leave, carry $20 million in public liability insurance, and every staff member is police-checked. We also offer a satisfaction guarantee on every clean.

Commercial cleaning on the Central Coast typically ranges from $150 to $500 per visit depending on the size of the premises, frequency of cleaning, and scope of work. We provide free customised quotes tailored to your specific needs so you only pay for what you need. Visit our pricing guide for indicative rates.

Strata cleaning in NSW generally ranges from $200 to $800 per visit depending on the size of the complex, number of levels, and services included. Factors like bin management, pressure washing of common areas, and garden maintenance can affect pricing. We offer free site inspections for accurate quoting. See our strata cleaning page for more details.

Airbnb turnover cleaning on the Central Coast typically costs between $150 and $350 per turnover depending on the property size and number of bedrooms. This includes a full clean, linen change, and property reset. We can also add linen supply and amenity restocking for an additional fee. Learn more on our Airbnb cleaning page.

We offer flexible scheduling including early morning, evening, and weekend cleans to suit your business. After-hours cleaning is standard for many of our office and commercial clients at no extra charge. We will confirm any scheduling details and pricing when we provide your customised quote.

Our strata cleaning packages typically include sweeping and mopping of lobbies, hallways, and stairwells, cleaning of common area glass and windows, wiping down handrails and surfaces, cleaning lifts, and tidying bin areas. We can also add pressure washing, garden maintenance, and window cleaning as needed.

Most strata complexes on the Central Coast benefit from weekly or fortnightly cleaning. High-traffic buildings with lifts and multiple levels may need twice-weekly service. We work with your strata manager to find the right schedule and can adjust frequency seasonally if needed.

Yes, bin management is one of our most popular strata add-ons. We move bins out for council collection and return them after pickup, ensuring bin areas are kept tidy and odour-free. This service can be included as part of your regular strata cleaning schedule.

We use geofenced check-in and check-out technology that automatically logs when our team arrives and departs your property. This provides a verifiable digital record for strata managers and body corporates. We also provide photo reports and can attend strata meetings if required.

Absolutely. We regularly work alongside strata managers across the Central Coast and Newcastle. We provide certificates of currency, attend site inspections, and can set up direct reporting and invoicing with your management company.

Most standard Airbnb turnovers are completed within 2 to 4 hours depending on the property size. For back-to-back bookings, we prioritise fast turnarounds and can often have a property guest-ready within a few hours of checkout. We coordinate directly with your booking calendar for seamless scheduling. See our Airbnb cleaning page for more.

Yes, we offer a full linen and towel supply service for Airbnb and holiday rental hosts. Fresh, hotel-quality linen is delivered and fitted as part of the turnover clean, and used linen is collected for professional laundering. This saves hosts the hassle and cost of managing their own linen supply.

Yes. We can restock toiletries, tea, coffee, cleaning supplies, and other guest amenities as part of your turnover package. We keep a checklist for each property to ensure nothing is missed. You can supply the amenities or we can source them on your behalf.

We sync with your Airbnb or holiday rental calendar so turnovers are automatically scheduled around guest check-ins and check-outs. You can also notify us manually via phone, email, or text. We are flexible and can accommodate last-minute bookings when available.

Yes, after-hours cleaning is one of our most popular options for office clients on the Central Coast and Newcastle. We clean outside of business hours so your team arrives to a fresh, clean workspace every morning without any disruption during the day. Visit our office cleaning page for details.

We service offices of all sizes from small suites and co-working spaces through to large multi-level corporate buildings. Whether you have a 2-person office in Gosford or a 200-person workspace in Newcastle, we tailor our service to suit your space and budget.

Yes. We provide combined office and warehouse cleaning for businesses that operate from mixed-use premises. Warehouse cleaning includes sweeping and scrubbing floors, cleaning amenities blocks, removing cobwebs, and maintaining general presentation. Visit our office and warehouse cleaning page for full details.

A builders clean (or post-construction clean) is a specialised deep clean that removes construction dust, debris, paint splatters, adhesive residue, and plaster dust from all surfaces. It is far more intensive than a standard clean and typically involves multiple stages including a rough clean, a detailed clean, and a final sparkle clean. Learn more on our construction cleaning page.

A post-construction clean can take anywhere from one day for a single dwelling to several days for larger commercial projects. The timeline depends on the size of the site, the amount of debris, and whether a rough clean or final clean is required. We provide timeframe estimates as part of every quote.

Yes, we offer both rough cleans and final (sparkle) cleans for construction and renovation projects across the Central Coast and Newcastle. The rough clean removes bulk debris and construction waste, while the final clean is a detailed top-to-bottom clean that prepares the property for handover or occupancy.

We clean windows on properties up to three storeys using water-fed pole systems and extension equipment. For most residential and low-rise commercial buildings on the Central Coast, this covers all accessible windows including skylights and highlight windows. Visit our window cleaning page for more information.

We pressure wash driveways, paths, patios, pool surrounds, retaining walls, building facades, car parks, and common area paving. Our equipment handles concrete, pavers, brick, stone, and timber decking with adjustable pressure settings to suit each surface without causing damage. See our pressure washing page for details.

Yes, we provide garden maintenance as a standalone service or as an add-on to strata cleaning packages. Services include mowing, edging, hedge trimming, weeding, mulching, and general garden tidying. Bundling garden maintenance with strata cleaning keeps your common areas looking their best year-round.